Privacy Policy

Introduction

Richard Danks trading as Fractional CTO Services ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Subscribe to our newsletter
• Schedule a consultation
• Engage with our services

This information may include:

• Name
• Email address
• Company name
• Phone number (if provided)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• UTM parameters for marketing attribution

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you newsletters and marketing communications (if you've subscribed)
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations
• Prevent fraud and maintain security

Newsletter Subscriptions

When you subscribe to our newsletter:

• We will send you a confirmation email to verify your subscription (double opt-in)
• You can unsubscribe at any time by clicking the unsubscribe link in any email
• We will not share your email address with third parties for their marketing purposes
• Your information is stored securely with our email service provider (Brevo/Sendinblue)

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us provide our services (e.g., email service providers, CRM systems, analytics tools)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or transfer of our business

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Improve user experience
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure data storage with reputable service providers
• Regular security assessments
• Limited access to personal information

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Object: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: