Enterprise modernisation for CAMMS

The Challenge

An enterprise software provider needed to modernise legacy systems whilst maintaining service continuity for existing customers. The architecture had accumulated significant technical debt, slowing down feature delivery and making the platform difficult to scale.

Leadership faced:

• Unstable architecture affecting customer confidence
• Slow delivery velocity hampering competitive response
• Technical debt limiting innovation capacity
• Knowledge gaps across the engineering team

The Approach

Working as Transformation Partner, a structured modernisation programme was implemented focusing on incremental improvements without disrupting customer operations.

Architecture Stabilisation

Systematic refactoring of critical components established a more robust foundation. Architecture decision records documented key choices, creating a clear path forward for the team.

Delivery Process Improvement

Modern CI/CD practices were introduced gradually, improving deployment confidence and reducing release cycle times. Automated testing increased coverage whilst maintaining quality standards.

Knowledge Transfer

Embedded coaching sessions built team capability in modern architecture patterns and development practices. This ensured sustainability beyond the engagement period.

The Results

Technical Improvements:

• Stabilised architecture supporting predictable releases
• Improved delivery velocity enabling faster feature development
• Reduced technical debt through systematic refactoring

Organisational Impact:

• Enhanced engineering team confidence and capability
• Clearer technical roadmap aligned with business objectives
• Scalable platform foundation for future growth

Technologies & Approaches

• Platform: Enterprise software systems
• Architecture: Systematic modernisation with ADRs
• Delivery: Modern CI/CD and automated testing
• Leadership: Embedded coaching and knowledge transfer
• Governance: Lightweight decision frameworks